Job Summary

Responsible for:

• Serving as a patient advocate;
• Facilitating communication between the patient/family and the medical staff;
• Providing social services as needed to emergency department and hospital inpatients, including, but not limited to, referral to appropriate community resources to meet their needs;
• Assisting as needed with explanation and completion of Advance Directives and DNRs.
• Assisting RN Case Manager with discharge planning as needed.

Skills: Knowledge of current standards of social work practice in emergency and acute settings.

Physical Demands: Must possess excellent communication skills, both oral and written (including legible writing). Must be able to handle stressful situations and fluctuating workload. Will be walking between units, floors, and outlying buildings. Potential for periodic eye strain/fatigue secondary to frequent reading and computer use. Possesses ability to utilize computer.

Qualification/Requirements:

1. Bachelor’s degree in Social Work with current state licensure required, Master’s preferred.
2. Two years clinical experience.
3. Organizational skills with a well-developed style of diplomacy, assertiveness, and a tolerance for ambiguity.
4. Working knowledge of discharge planning, and community resources.
5. Strong communication skills, both written and verbal.
6. Strong assessment and problem solving skills, innovation, and the ability to see the “big picture.”
7. Ability to use word processing programs. Ability to utilize spreadsheets and databases preferred.
8. Self-motivated and innovative. Must be able to work with minimal supervision.

Must be able to work 1-2 weekends per month, take call and attend regular meetings/case reviews.