Social Media Comments & Privacy Policy

I. The terms “we” and “MCHD” in this policy refers to the Matagorda County Hospital District and all owned, managed, aligned, and partner organizations including Matagorda Regional Medical Center, Matagorda Medical Group, MRMC Foundation, MRMC Wellness & Rehabilitation Center, and all Community Health Clinic and Programs Centers throughout Matagorda County, Texas.

II. The term “Social Media” in this policy is intended to cover any and all social interactions on any and all public or private outlets including but not limited to Facebook, Instagram, YouTube, Twitter, LinkedIn, and news or blog outlets owned, managed, or contributed to by MCHD.

III. MCHD’s social media outlets are not actively monitored, which means comments may not be read or reviewed for several days – if ever. All MCHD posts on all social media platforms are for informational and marketing purposes only, and you must contact your licensed healthcare provider directly for any and all health-related inquiries or needs. Always call 911 immediately in case of an emergency.

IV. We encourage you to share your comments and ideas. But to protect your privacy, do not disclose personally identifiable information such as an e-mail address, home address or phone number for yourself or others.

V. We will consider your comments when posting new updates, but we are unable to respond directly to individual inquiries or statements. We are also unable to answer questions about your specific health care situation. MCHD social media sites/pages/profiles are not actively managed.

VI. MCHD does not collect personal information you make available on any social media site. Public comments you make might be reused later for content or marketing purposes, but will not include your name or photo.

VII. MCHD does not endorse the comments or opinions provided by visitors of this Facebook page. The views expressed within posted comments do not necessarily reflect those of MCHD or any associated entity.

VIII. All MCHD social media platforms are for general information and marketing purposes only and do not constitute a public forum. MCHD retains the discretion to determine which comments violate our comment and privacy policy, and we reserve the right to remove and/or not allow comments to be posted without notice.

IX. To maintain respectful interaction on all MCHD social media outlets, we must insist that all comments:

a) Stay focused. All viewpoints are welcome, but comments should remain relevant to the platform on which it is posted and appropriate to the topic.

b) Be respectful. Respect the opinions of others and share your opinions in a respectful manner.

c)Tell the truth. Spreading misleading or false information is prohibited. This includes but is not limited to posting information in direct conflict with local, state, and federal authority recommendations during a disaster, spreading rumors, and posting anonymous, third-party, or one-sided complaints.

d) No Partisan Politics. Partisan political statements and/or endorsements are strictly prohibited.

e) No spam. Repeated posting of identical or very similar content in a counter-productive manner is prohibited. This includes posts aggressively promoting or denigrating services, products, individuals, businesses, or political parties.

X. Comments may be deleted at the sole discretion of MCHD personnel if they:

a) Contain commercial endorsements.

b) Contain discriminatory, racist, offensive, obscene, inflammatory, unlawful, or otherwise objectionable statements, language or content.

c) Are deemed overtly repetitious and/or negative, taunting, or harassing.

d) Offer or seem to offer health-related advice, including recommendations for treatment for any health-related issue.

e) Contain Personally Identifiable Information about yourself or another person.

f) Violate the spirit of this comment policy.

g) Contain images of any kind.

We reserve the right to block, delete, or ban offenders of this policy without notice. By “liking,” commenting, or interacting with any MCHD social media page, you are agreeing to the terms above.