The Informatics Associate is involved in the scoping, planning, installation, testing, execution and daily maintenance of ancillary software systems (ancillary meaning secondary to the EMR). Their job is to perform system upgrades and provide system maintenance whenever necessary. Professionals in this field must have software knowledge and maintain hospital information confidentiality. Informatics associates may participate in developing workflows and creating training tools for hospital information systems users. Informatics Associates confer with hospital personnel to determine specific information system needs and assist in making changes to system software or design.
Duties entail analyzing computer information systems and identifying areas for improvement. Informatics Associates may troubleshoot malfunctions with software, and perform systems checks to ensure that security measures are being followed.
Other duties include training hospital staff on information systems and ensuring that data input and information retrieval are done properly. If hospital personnel inform the informatics associate of information system issues, it is the associate’s responsibility to repair the system or communicate with system vendors for repair assistance.
Various departmental tasks/responsibilities may be assigned at the discretion of the Managed Information Systems Director.
- Minimum 2 years’ experience in an acute care hospital environment. Certificate in Vocational Nursing or Allied Health field preferred.
- Strong computer skills or experience implementing / maintaining a healthcare information system (GE Centricity QS, Meditech, Midas, PACS or similar products) required.
- Proficient in the use of Microsoft Office products including Word, Excel, Power Point, Outlook, etc.